we prioritize transparency. Our goal is to make cancellations and refunds simple, fair, and professional for every customer.
Cancellation Options Overview
1. Before Dispatch
Orders can be canceled within 24 hours of placement, provided they haven't been shipped. Full refunds for prepaid orders are processed within 5–7 business days.
2. After Dispatch
Once an order is shipped, it cannot be canceled. You may request a return after delivery. Note: We provide 100% Free Shipping on all orders, with no hidden deductions.