Return & Refund
Policy

Your peace of mind is our priority. We offer a transparent return process to ensure you are always satisfied with your purchases.

Return & Refund Policy Overview

1. Return Eligibility

  • Request within 7 days of delivery.
  • Product must be unused with original packaging/accessories.
  • Items with broken seals or signs of use are not eligible.

2. How to Return

Email contact@krevanto.in with your Order ID and photos. Our Patna team will review it within 24-48 hours and provide pickup or shipping instructions.

3. Refund Timeline

Prepaid: Credited to original method in 5-7 business days.
COD: Refunded via Bank Transfer or Store Credit after inspection.

4. Damaged/Defective

Received a faulty item? Contact us within 48 hours with images/video. We will arrange a free replacement or full refund immediately.

5. Shipping Costs

We cover shipping for defective/incorrect items. For personal preference returns, the customer is responsible for return transit.

6. Exclusions

Products that have been worn, washed, altered, or damaged after delivery, as well as items without original tags and packaging are non refundable.

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